01. Payment

Payments are accepted via Cash App, MobilePay, or bank transfer.
You may pay 100% upfront, or choose to split the total: 50% upfront and 50% before shipment of the artwork.
Monthly Payments are acceptable.
Please do not send payment until I confirm your order and request payment directly.

02. Shipping & Delivery

Shipping is only available within the U.S. will consider doing worldwide in the future.
Local pickup may be arranged if applicable—this is subject to change based on location and availability.
Once the item is shipped, I will provide a tracking number and estimated delivery timeline.
Standard processing time may vary depending on the complexity of packaging and location but is typically within 7–14 business days.

03. Lost or Damaged Shipments

All shipments are carefully packed with protective materials to ensure safe transit.
Once a package is marked as delivered by the carrier, I am no longer responsible for its condition.
If your package is lost, stolen, or damaged in transit:
- Contact me as soon as possible with photos and details.
- I will assist you in filing a claim with the shipping carrier.
- If applicable and if I have capacity, I may offer a discounted remake, store credit, or a partial refund, based on the situation.
I cannot offer full refunds for shipping-related losses, but I am committed to ensuring your satisfaction and will always work toward a fair solution.

04. Copyright & Usage

I, Aisha Muhammad (the artist):

Retain full copyright ownership of the artwork.
May post the artwork on my portfolio, website, or publications (such as art books).
Will not profit further from the original artwork unless terms are violated by the customer.

You, the customer:

May share the artwork on social media or personal platforms (credit is appreciated).
May not resell, redistribute, alter, or use the artwork for commercial purposes unless agreed upon in writing.
May not make prints or merchandise from the artwork.
Retain the rights to the original idea or subject if it’s personal (i.e., your own photo, portrait, etc.).

For commercial rights or licensing, a separate agreement must be made in advance.

05. Cancellations & Refunds

If you cancel before the artwork is shipped or started, you are eligible for a full refund.
Once work has begun or the item has shipped, no refunds will be issued.
In the rare event that I am unable to ship your order, you will receive a full refund.
Please do not issue chargebacks. If there is a problem, contact me first—I am here to resolve it.
Unauthorized chargebacks may result in loss of customer rights to the artwork and you will be blacklisted from future orders.

06. By purchasing, you agree to: